Job Overview: We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. Responsibilities: - Greet guests and provide them with exceptional customer service - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Handle guest inquiries and resolve any issues promptly - Assist with reservations and cancellations - Process payments and maintain guest accounts - Maintain a clean and organized front desk area Requirements: - Previous experience in hospitality management or a similar role is preferred - Strong knowledge of hotel operations, including night audit procedures - Excellent communication skills with the ability to interact with guests from diverse backgrounds - Proficiency in using phone systems and demonstrating proper phone etiquette - Multilingual abilities are a plus for effective guest relations Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your skills are valued and opportunities for growth are available.

Job Types: Full-time, Part-time, Temporary, Contract

Pay: $16.51 - $17.41 per hour

Schedule:

• Day shift
• Evening shift
• Morning shift

Work setting:

• In-person

People with a criminal record are encouraged to apply

Ability to Relocate:

• Lindenhurst, IL 60046: Relocate before starting work (Required)

Work Location: In person